CMR is a trusted and reliable resource for my business. I have benefited from consulting them on a regular basis for advice on personal and business lines insurance coverage and have found them to be proactive, knowledgeable and thorough for both routine and complex matters.
I continue to refer my friends, family and clients to CMR, taking comfort in knowing that they will be provided with exceptional professional and personalized service. I look forward to my continuing relationship with CMR.
Mike, thanks so much for everything. You have been a wonderful broker, and if I move back to Ontario, I will haunt you again with all of my policy changes.
They (Mercedes-Benz Downtown Toronto) said you were the nicest and most helpful insurance company they had ever dealt with! Thanks for the holiday weekend service.
Vanessa and Sheila, I am very happy that we have such a great team looking after us. This is very much appreciated and I look forward to continuing to work with you.
Thanks so much for your help Michael! You made this process seamless, and very easy to comprehend (as insurance can be tricky). It is much appreciated!
Our broker is very down to earth, easy to talk to and honest. She can answer the questions we have right away and tell you if what you are requesting will benefit you or not.
We made the switch from our old company because of her. She came to talk with us about our old coverage and we found our old broker was not covering all our needs. Being farmers we need to have accurate, dependable coverage, and a broker we can trust to get us the best coverage for as little out of pocket as possible. Our broker has given us the best bang for our buck. She is prompt and willing to help us with all of our needs.
Mike, thanks so much. You have honestly made this whole process so much more bearable. It has been an absolute pleasure to work with you and I will be enthusiastically sending all my friends and coworkers your way!!
We’re so lucky to have Craig, McDonald, Reddon Insurance Brokers Ltd. in our community! Thank you for your support of various & numerous causes in Hanover and the surrounding area!
Just wanted to let you guys know that we are loving this mobile app! It’s so easy to use!
We have been dealing with CMR Insurance Brokers Ltd. since 2009 and during that time we have always found the staff to be both professional and knowledgeable. We are always impressed with how quickly and courteously questions are dealt with and resolved. I have and continue to recommend CMR to all of my friends and family.
I’ve been dealing with Crystal at CMR Insurance for years. Her expertise, helpfulness and efficiency are second to none .
She and the company have consistently gone above and beyond to make all of my insurance transactions as easy as a quick email, no matter what I need.
You won’t find a better broker or company to meet your insurance needs.
Hi Amy. I just want to say thanks for taking the time to secure the proof of loss. Some brokers would not help us but you did. That is amazing! It was our problem but you helped us fix it. Greatly appreciated.
We’ve just gone in and changed over the ownership and I’ve attached a copy for you. I only wish they were as easy to deal with as you always are.
Thank you for your always prompt and efficient service.
I was referred to CMR by a friend and very thankful for it. Chris [“Fisher”] was very informative, responsive and hard-working. He helped my room-mates and I find renters policies as well as auto insurance for myself. We were on a very tight timeline and Chris came through for us.
Please know I’ll definitely be recommending CMR to anyone that asks.
Thanks Ryan. Just wanted to pass on some inside info. My parents say you are doing an awesome job. They say your customer service is beyond words.
Thanks Mike. You made this car insurance mystery very painless.
Vanessa, never leave your job, I don’t know what I would do without you.
We would like to let you know that Chris Fischer is our insurance agent. He has performed in a spotless flawless manner. Every question and request has been answered thoroughly. Thank you Chris.
Sheila, you have always been kind to me regardless of how many times I changed things. I never once had to worry about calling in and that type of customer service is invaluable. You are an asset to your company!!
WOW!!! I love your Online Account application! It is very user friendly and easy to navigate. But I sure will miss speaking to Sheila in the Durham office each time I change my insurance. From a Very Satisfied Customer!
Thanks Brenda. You were awesome.
Ryan and Joan,
There was a clear advantage to doing business with you. You are service oriented, answer enquiries, and just plain lovely to deal with.
Well, he’s not a little green lizard but he saved me a ton on home & auto insurance! I never knew an insurance broker could make that much of a difference. I thought they were all about the same. Boy was I wrong! Because of laziness & (to borrow a line from the great Han Solo) delusions of grandeur the guy I was about to go with would’ve cost me about 50% more with 1/2 the coverage. Luckily his laziness & incompetence kept me from finalizing. I was going to go with him simply because he was a former coworker & I like to help out people I know. I have learned not to settle. If you need a good insurance broker I got a guy! Thank you Ryan Craig!
…we will definitely be going with you guys! Thanks again Amy, this has been painless.
Hope you don’t mind I was bragging at work on how much you saved me on insurance.
Steve my family has been dealing with you ever since we came to Canada and are we very happy. We have a lot of trust in you and I always tell other people about you when they are looking for insurance.
Bev is also great and very helpful and I only have good things to say about you and your team.
Thanks for making this process so simple for us.
Danny [Craig] is an exceptional insurance broker and community leader. His tireless commitment to his clients and community are what makes an association like ours so proud to call him one of our own.
Although my broker lives and works a few hours away and we have never actually met in person, she is PHENOMENAL! She is quick with responses, returns phone calls right away and always gets me an answer as fast as she possibly can whether in regards to my home, auto or business insurance. Her customer service alone keeps me with CMR! She always ensures that our policies are up to date, that we have proper and adequate coverage and at the lowest rates possible. I HIGHLY recommend Crystal Foerster!!. My family and I are beyond pleased with her work and will continue to be loyal customers for many many years to come!
…the buyers need house insurance. I gave them your contact info, said you were the best in the business.
Recently my auto insurance renewal came up and it went up over $850.00. I called my broker who was unable to give me an explanation to the increase (which happened every year even though we have had no tickets, accidents or mishaps to cause this nor did we move). Even when we contacted the main company no explanation whatsoever was given and my broker began ignoring me. At this point I called Matt to get a quote from CMR. He was going about helping me when I discovered he was about to have a new baby so I insisted he pass me to one of his co-workers. I then met Crystal.
Crystal listened to my story and agreed that it was strange my insurance would go up with no reason each year. She proceeded to put together a quote for auto and home. To ensure the numbers were accurate she suggested I get a letter of experience from my broker, who refused to do so. Crystal took it upon herself to get me in contact with the ombudsman who got me the letter in an hour. Crystal also took the responsibility to handle cancelling my old policy and putting together the new one. She suggested for us to wait until we got the official quote back from Travelers before she would implement any cancellations (very prudent and professional action). Well today we got everything back and were good to go. (BTW my old broker also uses Travelers but she told me when I was quoted my rates went up….yet I am now with Travelers and my rate went down over $850.00/annual).
Crystal has made this transition an easy “above and beyond” experience for us. More than we ever expected because of her attention to detail and to customer satisfaction you now have a new customer.
The change to CMR was not entirely financial. It was do to incredible customer service. The little things and going the extra mile. In a world where bad news seems to dominate I thought I would take the time to share this good news with you.
Stacey, thank you so much for being an amazing insurance lady! I bombarded you on a Monday morning and you were so quick and efficient.
We appreciate the service and support of CMR and Germania.
Thank you very much to whoever at your office was on top of things this past weekend and yesterday to get the binder out on the vehicle we bought in Kanata. Great service!
I met with Joan yesterday. I found her to be knowledgeable and professional and she did a nice job looking after me.
I was refered to CMR through a friend who said they gave great service. I was a little hesitant, but thought I would give them a shot.
I’ve have been in contact with Crystal and she has not led me astray since! So far the experience of dealing with her has been nothing but sheer joy. It’s nice to know that even with living 250kms away they give me great service.
Mandy, a big thanks to you and Chris for being so awesome. Gail is so happy. She can’t believe how nice and friendly you guys are. She will be switching her 2 cars and home in December to you. I love recommending awesome people.
Thanks for all your hard work… You have been an awesome resource and an amazing help.
Thanks for the great news!!! Its good to save money :). Thanks for all your help. We really appreciate it.
When you need insurance, I highly recommend Crystal Foerster at CMR. She had a quote to me quickly. She answered all of my questions, some of which were after hours. She went above and beyond to get everything in place for me in a timely manner. She also quoted me the best price around.
Rebecca, once again I can’t thank you enough for everything you’ve done to help me! I really didn’t think it was possible because of that one stupid mistake I made. I was pretty shocked after talking with you yesterday!! Thank you, thank you, thank you!!!! You are the BEST!
Thank you so much for such a quick response. I’m always so impressed with your office!
You are my hero for getting the company to help me. Thank you so much.
You have been there every step of the way since my first call telling you I was looking for an affordable insurance company. Your customer service has been above and beyond the nature of your business.
Thank you so much!!!
Sheila, thank-you very much for your help.
I also want to thank Stacey Green for many years of fantastic service. When I first contacted your company, I was just divorced and new to everything insurance related. Stacey answered all my questions and had me up and running with insurance in no time. Over the years she has answered my many inquiries and updated my insurance for new cars and new addresses. She has always been very efficient and knowledgeable. She has been wonderful!!
With regards to our recent claim on the van, everything was exceptional from start to finish. Starting with you [Ryan] giving me great service and commentary at the time of the accident. It was seamless and stress free. We don’t always take the time to recognize great service but thank you so much Ryan. Outstanding!
Jason, I feel compelled to write a quick thank you for the service you have provided us since we signed up with you as of last April 2018. I had been trying to deal with our broker for the house insurance and it’s a nightmare even trying to do the most simple thing like cancelling our insurance.
Just letting you know we don’t take your service for granted!!
Just wanted to say thanks again. Your knowledge, thoroughness, service and consistent and time-efficient follow-up are beyond exceptional and very much appreciated. You go the extra mile in offering additional info/clarification and available to answer any questions or concerns. Service like yours and your company’s is rare these days. I will refer you any chance I get. Actually, I think my dad has passed along your contact info to my uncle.
Thanks for all your help (Amy). You are the best broker I’ve had.
Thanks for taking care of us, it’s been a family tradition and it is appreciated. It’s always a pleasure working with you.
Lori went out of her way to help me with my house insurance. We also have boat insurance and car insurance through you guys.
She really is the best. I call and email her several times and she is so quick at responding. I’ve never heard someone so authentically happy when talking to customers.
I never want to deal with anyone else. My in laws have been dealing with her for years and love her too.
I wanted to drop you a line to advise you of the excellent service I received from Cheryl in your office. While staying on top of our issue with Travelers, she not only had my mother’s house insurance cost lowered to a more reasonable amount with the same coverage, but she advised me on a regular basis of how things were progressing. She always followed through with time frames she gave me, which is rare these days. She is very friendly and easy to talk with while addressing all my questions and concerns. My mother and I are both very grateful for all her help. Thank you.
Lorrie Byers is so easy to deal with, very professional and helps me with everything right away. Running a business I need to get things in order fast and she does exactly that.